The adoption of technology is changing legacy work practices and workflows which combine to reduce print requirements meaning resellers must restructure their business around an integrated information technology platform to survive.

A comprehensive study of the office products and business equipment industry focused on a strategy for independent dealers to achieve growth in revenue and profits.

A new look at the office imaging industry in the context of the industry consolidation and mergers endgame.

A critical look at the office imaging industry leadership, its failure to understand the digital transformation, and the impact that’s now having on its reseller community.

A detailed look into how email marketing can provide the biggest bang-for-the-buck for resellers starting out in their digital business transformations. However, to be effective it takes more than blasting out special offers twice a week!

An explanation of how the International Trade Commission will conduct its investigation into Canon’s complaint of patent infringement by manufacturers, importers, distributors, and resellers. With ink and toner underpinning a $200 billion industry there’s a lot at stake but will the outcome be any different to the previous investigations?

A critical examination of the roadblocks that confront independent resellers if they contemplate a “go-it-alone” digital transformation strategy. Unfortunately, with the costs involved and skills required, they are destined to remain trapped in the analog world where they face the biggest threat yet.

A detailed look at the workings of the office products and the office equipment channels and the development of a position that argues the channels will converge as a result of the lower cost of ownership on A4 equipment that becomes increasingly appropriate as print volumes decline.